Privacy policy

Privacy & Return Policy
Effective Date: 17/07/2025
Business Name: Nanaca Design
Location: National City, CA, USA

🛍️ Order Cancellation & Refunds
At Nanaca Design, every product is made with care — often handcrafted, made-to-order, or part of a limited series.

Cancellations: You have up to 12 hours from the time of purchase to cancel your order and receive a full refund.

After this window, your order will be processed and shipped, and cancellations will no longer be accepted.

🔁 Returns & Product Guarantee
We stand behind the quality and uniqueness of every piece we craft.

You may return your product within 30 days of delivery, provided it is in its original condition and packaging.

Returns must be initiated by contacting our team before sending any item back. We’ll guide you through the steps and provide a return label if applicable.

💬 After 30 Days? We're Still Here for You.
If more than 30 days have passed and you have a concern, don’t hesitate to reach out. We handle every case with care and attention.

Email us at contact@nanacadesign.com

Or send us a message via WhatsApp: [Insert Number]
One of our customer service team members will be happy to assist you.

🔒 Privacy Notice
Nanaca Design does not sell or share your personal information. Any details you provide (such as name, address, or email) are used strictly for:

Processing your order

Shipping your product

Providing support if you reach out

We may occasionally contact you with product updates or news — but only if you opt in.

You can request to access, correct, or delete your information at any time by contacting us.